Small Business Training Seminars

Commit to working ON your business, not just IN it!

MetroAction offers a variety of training programs to help start-up and existing businesses develop the skills they need to be successful.

“Training for the actual business side of the business in my industry is non-existent. MetroAction’s programs have given me a new outlook on the overall management of my business. Their programs are extremely helpful.”
Amy Ghirelli, Owner of Headquarters Salon & Coconut Grove Tanning, Scranton




Leadership Strategy and Vision
Wednesday, May 7, 2014

Leadership and Emotional Intelligence
Wednesday, May 14, 2014

Building a Positive Digital Citizenship
Wednesday, May 21, 2014


Attention Child Care Providers: Child care providers attending any of MetroAction’s training programs are eligible for professional development credits through the Pennsylvania Quality Assurance System (PQAS), part of the PA Department of Public Welfare’s PA Keys to Professional Development program.

Program Descriptions

Two local nonprofits, Leadership Lackawanna and MetroAction, have collaborated to offer a series of workshops dedicated to business growth and leadership. Open to the public, these workshops are affordable, informative, entertaining and rewarding. Ultimately, they will build and enhance your professional skill set. Light breakfast will be served.
The Greater Scranton Chamber of Commerce
222 Mulberry Street, Scranton, PA 18503
8:30-10:30 am
$40 for all THREE!
Per session cost: $20 for general public; $15 for Leadership Lackawanna Association members
To register: http://www.scrantonchamber.com/events/Leadership-Lackawanna-and-MetroAction-Present-Spring-Workshop-Series-958/details or call Karen Durkin at 570-342-7711

May 7, “Leadership Strategy and Vision”
Learn how to weave vision and strategy into your business and do “strategic work”-the kind that adds meaning and value to your long-term goals!
Dale Rothenberger, Regional Sales Manager
Zee America’s First Aid and Safety Resource

May 14, “Leadership and Emotional Intelligence”
Focuses on the importance of soft skills in leading people. Includes how to motivate a team, understanding communication/ work styles and more!
Maria Zandardi, M.S., PHR, Director of Human Resources
Mohegan Sun at Pocono Downs

May 21, “Building a Positive Digital Citizenship”
Discusses the importance of building/maintaining a positive digital presence. Includes how you represent yourself on social media sites, communication with others across multiple mediums, collaborative technology and professional netiquette.
Jason Marconi, Program Director
McCann School of Business and Technology


Small Business Institute:  SBI will help you see how all the pieces of your business work together. Presented by MetroAction and the University of Scranton Small Business Development Center, the Small Business Institute provides novice and experienced business owners, as well as business managers with a plan to enhance business success, create a strong marketing plan, develop a better understanding of basic financial information and the opportunity to network with other business owners.  All participants will learn best practices and tips to ensure long term success.

This program will be presented on Thursdays, September 20 and 27 at the Greater Scranton Chamber of Commerce, 222 Mulberry Street, Scranton, from 9:00 AM – 3:00 PM and is also available at the same time as a webinar.  The cost is $75 for Chamber members and $99 for non chamber members and includes all necessary program materials.  Visit www.MetroAction.org or call (570) 341-0270 to register.

Scholarships may be available for some businesses. Contact Alicia Tompkins at atompkins@scrantonchamber.com to see if you qualify.

Marketing Mastery: Do you need to grow your customer base?  Is your advertising effective?  How can you make the most of your limited advertising budget? MetroAction’s Marketing Mastery course will help you identify your target market, build successful marketing messages, develop marketing materials that work, and create a comprehensive marketing plan on a limited budget. This course is perfect for any sized business that is interested in implementing proven strategies that produce major returns!

Cost is $75 for Chamber members and $99 for non Chamber members and includes all course materials. Scholarships may be available for some businesses. Contact Alicia Tompkins at atompkins@scrantonchamber.com to see if you qualify.

This program will be offered in an accelerated format at The Greater Scranton Chamber of Commerce, 222 Mulberry Street, Scranton and is also available as a webinar.

Three Steps to Business Success: Three Steps to Business Success is a two-hour seminar which covers specific strategies to help start-up and existing small businesses gain a competitive advantage. This seminar will address how to plan for success, effective ways to market your business, financing and finding grants, and available community resources. This program is also available as a webinar. [$10]

Marketing 101: Marketing 101 is a two-hour seminar which offers simple and effective small business marketing techniques that focus on real world, proven strategies. This seminar will help start-up and existing small businesses gain a competitive advantage by providing strategies to package a business, create cost effective marketing materials, communicate a strong marketing message, and avoid common marketing mistakes. This program is also available as a webinar. [$10]

Financing Your Business: This seminar explains the options of financing your business despite today’s difficult economy. You will learn how small business loans work, what documents and information are required, and review the requirements to qualify for small-business financing. The seminar will also explain about small business grants, what lenders look for, understanding credit and how you can improve your chances of qualifying for a small-business loan. This program is also available as a webinar. [$10]

Meet the Lender Forum: MetroAction teams up with partner locations throughout the year to provide informative roundtable discussions on small business financing opportunities. [FREE]

Applying for a Small Business Loan: This webinar explains how to apply for a MetroAction loan. The webinar discusses loan details such as amounts, rates, terms and eligibility and also discusses how to complete MetroAction’s small business loan Pre-Qualification application. [FREE]

Writing a Business Plan: This webinar discusses the basics of writing a business plan such as, information to gather, the parts of a business plan, helpful resources and how to complete MetroAction’s Business Planning Templates. [FREE]

Submitting Your Business Plan Templates: This webinar explains how to complete and submit MetroAction’s Business Planning Templates. [FREE]

Other seminars: MetroAction periodically offers other seminars and workshops to help businesses grow. Topics include customer service, financial management, strategic planning and much more! We also feature programs from renowned providers such as Dale Carnegie 1-day training programs, the Disney Institute and others. For more information, visit our news page.



If you are willing to share your expertise as a guest speaker or panelist, please let MetroAction know. We are interested in presentations on various business and professional educational topics designed for all levels of experience (beginner, intermediate and/or advanced).

If you are interested in presenting a business seminar or workshop for MetroAction, complete and submit a Seminar Presenter Proposal. MetroAction staff will contact you to discuss available opportunities.

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